We are closed February 28th due to weather. All in-person appointments are cancelled except for telehealth.

Become a patient

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Compassionate Care for all

Northern Nevada HOPES (HOPES) provides great healthcare in a safe and accepting place. If you want to be treated with respect and dignity, HOPES is for you. If you want to feel seen and understood, HOPES is for you.

how to become a patient

To schedule your first appointment, call 775-786-4673, Monday–Friday, 8am-5pm, and ask to schedule a “new patient appointment.” An Intake & Eligibility Specialist will take your information and partner with you to schedule your first appointment.

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patient intake

paying for care

HOPES takes most insurance plans, Medicaid, and Medicare. HOPES also cares for uninsured patients. If you don’t have insurance, we use a sliding fee scale which adjusts cost based on what you can afford to pay. Our Intake and Eligibility team meets with all new patients to make sure they can get the care they need.

What to bring to your first appointment

To ensure a smooth transition of services to HOPES, please bring these items to your first appointment:

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A list of the medications you are currently taking

If it’s easier, you can bring the bottles in.

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Medical records

From either the hospital, your last emergency room visit, or previous physician.

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Completed HOPES intake forms:

Patient Registration


English | Spanish

Health History

English | Spanish

Privacy Notice


English | Spanish

Pediatric Patient Registration and Health History


English | Spanish

Release of Information Authorization


English | Spanish

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patient resources

Sliding fee scale

You pay for your health care based on what you can afford.

Language and communication resources

If you don’t speak English or have visual or hearing impairment, HOPES has resources to communicate with you.

Non-discrimination notice

HOPES does not discriminate in the provision of services to individuals based on their ability to pay, race, color, national origin, age, disability, sex, sexual orientation, gender, religion, or veterans status.

“Me encanta la doctora, siempre es muy amable y se preocupa por uno y su asistente también es muy amable.”
— HOPES Patient
“Dr. Rivara is the best. Her bedside manner is excellent and she really listens to the patient with their concerns. Appreciate her patience and time spent with me.”
— HOPES Patient
“Me gusta mucho porque podemos contar con el servicio en cualquier momento, es muy accesible.”
— HOPES Patient
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