Hope Springs Project Coordinator

Seeking a VERY Special Leader for the Hope Springs Project!

Your ability to communicate the vision of Hope Springs, to influence and collaborate with stakeholders, employees and clients, and to have a strategic focus to manage this project will make you successful as the Hope Springs Program Coordinator. Your client-focus and the ability to guide and develop staff to serve our participants will change lives in Northern Nevada! Are you up for the challenge as the Hope Springs Program Coordinator? Be on the cutting edge of history in Northern Nevada!

Northern Nevada HOPES is a community health and wellness center serving the Northern Nevada area. We are a non-profit community health center located in a historic and quaint area of downtown Reno, Nevada. Our expert care teams provide integrated medical and wellness services to individuals and families in our community. We welcome everyone, and meet them wherever they are, providing a safe and accepting place to access comprehensive, patient-centered healthcare services.

Comprehensive, integrated care is the cornerstone of the patient-centered medical home; Northern Nevada HOPES has a robust offering of services and collaborates with other service providers in the community to ensure our patients have a comprehensive, well-rounded program to meet their individual health and wellness needs. The medical home model holds promise as a way to improve health care in America by transforming how primary care is organized and delivered. At HOPES we understand there are many determinants of health and that a range of personal, social, economic, and environmental factors influence health.

Important things to know about us:

• We are a certified Patient-Centered Medical Home, recognized by the National Commission on Quality Assurance
• We are a Federally Qualified Health Center (FQHC). The mission of all FQHCs is to provide excellent health care services to otherwise under-served populations. We accept most insurance plans, Medicaid, Medicare, and the uninsured. For the uninsured, we offer discounted services based on a sliding fee scale.
• We are a National Health Service Corp site, and our providers are eligible to apply toward a federal loan forgiveness program.

We have an impressive team of clinicians and providers and our current clinical and supportive services include:

• Primary medical care for adults, adolescents and children
• Behavioral health counseling
• Psychiatric care
• HIV specialty care
• Medication Assisted Treatment specialty care
• Hepatitis C specialty care
• Transgender specialty care for adults
• Nutrition services
• Comprehensive social support services
• Harm reduction outreach and prevention
• Laboratory, x-ray and pharmacy services on site.

Named one of the Best Places to Work in Northern Nevada 2018, we offer the same attention to ensuring our employees have work/life balance and the opportunity to grow and develop their careers. We offer a second-to-none benefits package (where employee health, vision, dental and basic life insurance is free of charge for Full Time Employees), very competitive compensation, generous paid time off, and a chance to partner with amazing care providers to changes lives.

Our Hope Springs Program Coordinator will oversee the bridge housing project. Activities will include ensuring the Resident Advisory Board is formed and maintained, managing the Hope Springs Development Project, developing programs and screening processes, from inception to implementation, hiring and managing staff, ensuring the collection of rents, and ensuring operating expenses are paid. This role will also be responsible for collecting data on program metrics, and overseeing the operation of the bridge housing project. Finally, this individual will provide intensive case management for a small caseload to transition residents to permanent housing and will be responsible for program evaluation and strategic planning.

HOPES has an integrated team model approach to patient care. This position focuses on overseeing the daily activities of the program to include oversight of staff involved in intensive case-management services including but not limited to: linkage to medical and behavioral health care, individual service coordination, and referrals to additional programming. They will engage in the project management, and evaluation of project goals, and work closely with the Housing Team and the Housing Coordinator in the Case Management Department.

We’re looking for:

• Bachelor’s Degree or formal studies in psychology, social work, public health, health administration, sociology, or other relevant discipline and/or equivalent work experience.
• 3-5 years’ experience in a leadership role with significant project management and program development.
• 1-3 years’ experience housing/case management.
• Knowledge of homelessness and working with individuals experiencing homelessness or intermittent housing.
• Bilingual a plus!
• Excellent ability to lead and develop personnel.
• Adaptable, open and curious to frequent process changes.
• Great communication and people skills; healthy boundaries.
• Outstanding organizational and stress management skills.
• Aptitude in problem-solving.
• Excellent de-escalation abilities!
• Understand impact of public health within the community.
• Experience appropriately handling sensitive and confidential information and situations.
• Extensive knowledge of community resources.
• Excellent communication skills, both oral and written.
• Experience working with diverse populations.

If you have a heart for the people of Northern Nevada and a desire to help people grow and develop, this may be the position for you! Send your resume to the hiring team at Northern Nevada HOPES and help us understand why you are the best candidate for this position. We aren’t looking for a standard cover letter and CV because we’re not looking for the standard candidate. We’re looking for someone who has the passion and ability to create life changing moments! Tell us about your accomplishments, feature all your awards, and share with us your proven ability to exert positive influence and change lives. We’d welcome the opportunity to hear about how you used creative problem-solving to help others or how you have worked through barriers to help others. Tell us your philosophy, what inspires you and how you will demonstrate all your wonderful abilities at Northern Nevada HOPES.

Join Our Team
Do you have impressive talent? Can you make the impossible possible? Then it’s time to convince us, by sending your resume to the hiring team at Northern Nevada HOPES! ABSOLUTELY do: describe your accomplishments, feature all of your awards, and share with us your proven abilities to exert positive influence. We’d be delighted to hear a couple of fun filled examples and/or stories of how you brought forward exciting changes.

Here is How HOPES Change Lives
We want you to bring value and feel valued every day! Northern Nevada HOPES is a non-profit community health center located in downtown Reno, NV that provides integrated medical and wellness services. We welcome all individuals, wherever they are in life, and provide a safe and accepting place to access affordable, high-quality healthcare services.

Job Requirements: 

Position Requirements:

Job Responsibilities: