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ATTENTION HOPES Patients: Please read our New Late Policy at HOPES here. | Lea nuestra nueva política de retraso en HOPES aqui.

How to Become a resident

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HOPE SPRINGS

1920 E 4th Street


Reno, Nevada 89512

Our Process

New Resident Orientation:

Thursday & Saturday (excluding holidays)
1pm – 2pm

 

All interested individuals will need to attend in-person orientation. Each person will be processed according to their orientation date. Consideration is given to completed applications and the urgency of the applicant’s current living situation. Admission to Hope Springs is not guaranteed.

Waiting List

Once an individual has been approved for program admission, they will be notified and then placed on the waiting list. Approved applicants who are on the waiting list are required to contact Hope Springs staff regularly to confirm their continued interest, or whenever they have a change of address or phone number in order to remain active on the waiting list.

Rejection of applicants

Applicants may be rejected for any one or more of the following:

  • Do not meet age criteria (18+ yrs old)
  • Unstable medical/psychiatric/chemical conditions
  • History of violence or violent felony conviction
  • Sex offenders
  • Unable to independently complete activities of daily living (ADL), including community chores
  • Are not actually homeless
  • Unable or unwilling to adhere to the program’s Code of Conduct
  • Pending criminal charges or active temporary protection order (TPO)
  • Providing false information or failure to provide required information
  • Incomplete application process

Steps for enrollment

  1. Attend on-site orientation held weekly on Thursdays and Saturdays at 1pm (excluding holidays)
  2. Complete an in-person admission screening interview with a Peer Support Specialist
  3. Complete an in-person medical screening at HOPES Clinic
  4. Complete an in-person interview with a Hopes Springs Therapist
  5. Be placed on the waitlist or diverted to another program
  6. Check on waiting list status with Hope Springs staff weekly
  7. Move in when notified by Staff that we have an available tiny house
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LIVING at Hope springs

LIVING at Hope springs

Occupancy: Limited to one person, one pet, and one vehicle per unit. 

Program length: Maximum stay, six months

Program Requirements

  • Mandatory behavioral health groups and therapy sessions
  • Weekly meetings with staff members
  • Daily check-ins with staff
  • No violence
  • No non-prescription drugs or alcohol on-site
  • No pornography or gambling on-site
  • No weapons on-site
  • Single Room Occupancy – no overnight guests.
  • Maintain a clean and hygienic environment
  • Be a part of the Hope Springs community

Our Promise to Residents

  • Staff will be well trained and competent in their roles.
  • Residents will have on-site access to staff seven days a week during business hours.
  • Residents will be supported in their journey to sobriety.
  • Staff will treat residents with respect.
  • Staff will be supportive of each resident’s goals.
  • Staff will promote safety and kindness.

Comprehensive wrap-around care

case management

Intensive Case Management

Using a team approach, Hope Springs provides Case Management that supports each resident throughout their stay. The goal of Hope Springs Case Management is to help clients achieve an optimum quality of life by developing care plans, enhancing life skills, addressing health and mental health needs, engaging in meaningful activities, and building social and community relations. Hope Springs residents meet with their case manager weekly with the ultimate goal of securing sustainable income and affordable permanent housing by the end of their six-month stay.

Addiction is a treatable, chronic medical disease involving the brain, genetics, the environment, and individual life experiences. Our Medication Assisted Treatment (MAT) program uses FDA-approved medications to treat substance use disorder and support recovery. MAT is a combination of medication and behavioral therapy. It is an effective, evidenced-based treatment option for individuals with alcohol and opioid use disorders. Our whole-patient, team approach helps provide Hope Springs residents with the tools needed for long-term recovery and success.

Intensive Outpatient Program (IOP) is designed to address emotional issues, substance use, and trauma. This program provides Hope Springs residents a level of care between traditional outpatient therapy and inpatient hospitalization. IOP enrollees attend individual therapy and group therapy sessions that are tailored to meet each patient’s needs three times a week, for 8-12 continuous weeks.

Icon of hand holding money bag representing financial education

Healthy Money Habits

Healthy Money Habits (HMH) is a free program available to Hope Springs residents. We work with residents to help them stabilize their finances to improve their overall health and well-being. Using financial education and financial coaching, HMH addresses the connection between health and finances, decreasing negative health outcomes and stress due to financial problems.

Hope Springs residents are provided with mental health services utilizing our team of therapists who are trained in trauma-informed, patient-centered care, as well as Risk Reduction Support, substance use disorders, suicidal ideations, and overall psychological well-being. Hope Springs residents meet with a therapist weekly (or more frequently if needed) throughout their stay to move toward their defined goals.

All Hope Springs residents receive a thorough medical screening at HOPES Clinic prior to program entry. This screening process is designed to identify problems early on when they may be easier to treat. It may also identify serious medical conditions early, even before symptoms appear. Knowledge is power and screening allows patients to make informed choices about their health.

Leveling Up Program

PURPLE

New residents spend the first eight weeks attending classes, meetings, and other orientation events (see program requirements), including daily and weekly check-ins. They are assigned daily chores, attend Health Money Habits classes, order any missing vital documents, and schedule routine medical appointments such as dental, vision, and specialty care.

ORANGE

During the second eight weeks, residents continue to do the activities of the Purple Level, as well as securing sustainable income and attending scheduled medical appointments.

GOLD

In the final eight weeks of the program, residents continue to attend classes and meetings, complete daily chores, maintain steady income, and concentrate their search for long-term permanent housing.

GRADUATION

After successfully completing all three levels, residents graduate and move out of their tiny home into a home of their own. They may bring the furniture and furnishings from their tiny home to their new home.  

FREQUENTLY ASKED QUESTIONS

Can Hope Springs residents have pets?

Yes. There is a limit of one pet permitted per resident. All pets must be current on vaccinations.

Yes. Each resident is permitted one vehicle. All vehicles must be registered, insured, and drivable.

Yes. Residents must get a health screening and be medically cleared of any communicable diseases.

Hope Springs can not accommodate electric wheelchairs or oxygen concentrators.

Uber Health may be used for transportation to medical appointments to the HOPES Clinic and bus passes may be given for important appointments.

Yes. However, after 48 hours, if a resident remains unaccounted for, they will be removed from the program and their unit will be closed.

The admission process takes about one month.

hope springs
Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Thursday, January 1 for New Year’s Day. Regular operational hours will resume on Friday, 01/02.
Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Jueves 1 de enero por el Año Nuevo. El horario regular se reanudará el Viernes, 01/02.
Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Monday, January 19 for Martin Luther King, Jr. Day. Regular operational hours will resume on Tuesday, 01/20.
Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Lunes 1 de enero por el Día de Martin Luther King, Jr. El horario regular se reanudará el Martes, 01/20.
Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Monday, February 16 for Presidents’ Day. Regular operational hours will resume on Tuesday, 02/17.
Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Lunes 16 de Febrero por el Día de los Presidentes. El horario regular se reanudará el Martes, 02/17.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Monday, May 25 for Memorial Day. Regular operational hours will resume on Tuesday, 05/26.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Lunes 25 de Mayo por el Día de la Conmemoración de los caídos. El horario regular se reanudará el Martes, 05/26.
Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Friday, June 19 for Juneteenth National Independence Day. Regular operational hours will resume on Monday, 06/22.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Viernes 19 de Junio por el Día de la Independencia Nacional Juneteenth. El horario regular se reanudará el Lunes, 06/22.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Friday, July 3 for Independence Day. Regular operational hours will resume on Monday, 07/06.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Viernes 3 de Julio por el Día de la Independencia. El horario regular se reanudará el Lunes, 07/06.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Monday, September 7 for Labor Day. Regular operational hours will resume on Tuesday, 09/08.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Lunes 7 de Septiembre por el Día del Trabajo. El horario regular se reanudará el Martes, 09/08.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Friday, October 30 for Nevada Day. Regular operational hours will resume on Monday, 11/02.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Viernes 30 de Octubre por el Día de Nevada. El horario regular se reanudará el Lunes, 11/02.
Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Wednesday, November 11 for Veterans Day. Regular operational hours will resume on Thursday, 11/12.
Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Miércoles 11 de noviembre por el Día de los Veteranos. El horario regular se reanudará el Jueves, 11/12.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Thursday, November 26 for Thanksgiving and Friday, November 27 for Family Day. Regular operational hours will resume on Monday, 11/30.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el 12/25 y 12/26cerradas el Jueves 26 de noviembre por el Día de Acción de Gracias y el viernes 27 de noviembre por el Día de la Familia. El horario regular se reanudará el Lunes, 11/30.
Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Friday, December 25 for Christmas Day. Regular operational hours will resume on Monday, 12/28.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Viernes 25 de Diciembre por Navidad. El horario regular se reanudará el Lunes, 12/28.

Home Starts in the Kitchen

Powered by Hands of Hope

Double your impact this Giving Tuesday!

Hope Springs’ kitchen is more than a place to cook – it’s where lives are rebuilt. We’re raising $20,000 to renovate this space and provide residents with essential kitchen basics they’ll keep as they transition into their own homes. Your donation today says, “You belong here. You are home.”

Every gift is matched up to $20,000.
Make your gift before midnight, December 2.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on 12/25 and 12/26 for the holidays. Regular operational hours will resume on Monday, 12/29.
Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el 12/25 y 12/26 por vacaciones. El horario regular se reanudará el Lunes, 12/29.