COVID-19 Vaccine FAQ

We’re Here to Help with your COVID-19 Vaccine Questions

Northern Nevada HOPES is invested in keeping our community safe and being a resource for our patients. We are working with the Washoe County Health District and many other local, state and national healthcare partners to ensure our patients have access to the COVID-19 vaccine.

COVID-19 Vaccine FAQ & Resources

Is Northern Nevada HOPES vaccinating HOPES patients?

  • HOPES will be offering vaccines to any patient 5 years and older. Call to schedule an appointment – 775-786-4673.
  • HOPES is not providing a second dose vaccination to patients who received their vaccine at a location other than HOPES.
  • HOPES is providing 3rd dose vaccination to patients who have previously received both vaccinations at HOPES and who qualify as immunocompromised. See if you are eligible.
  • Patients who call and want a vaccine will be offered a medical appointment if they have not been seen in the last two years.
  • We HOPE to have a vaccine to provide during the medical visit, but it is NOT guaranteed.
     If for some reason we are unable to supply it during your appointment, we can bring you back at a different time, when we are likely to have available vaccine.
  • If a patient has recently had a medical appointment and would like to get a vaccine, they can call HOPES to get more information.

What online resource has the most up-to-date information for Washoe County?
Start Here:

Where do I go to sign up to receive a COVID-19 Vaccine? 
Schedule an Appointment:

The Pfizer COVID-19 vaccine is available to those aged 12 years and older?
          Book An Appointment Here:

How do I know if I am eligible to receive the 3rd dose vaccination?
          Confirm you are eligible. Call your provider for additional information if you are eligible.

How do I obtain my vaccination records?
You may request that information through WebIZ

Vaccine Locations

Vaccine Locations

We will post testing locations as they become available.
The sites listed will be permanent locations and not sporadic vaccine clinics. 

General Covid-19 Questions

Additional Covid-19 & Vaccine Questions

Where can I find additional information on COVID-19 and Vaccine information in Nevada?
Please visit the Immunize Nevada website.

I think I have COVID-19
If you think you have COVID-19, please call Washoe County Health District at (775) 328-2427 or visit their COVID-19 testing website to complete their risk assessment.

Screening Protocols for COVID-19 at Northern Nevada HOPES
Include info on HOPES Parking lot testing
If you think you need COVID-testing, please call (775) 329-6300 to make an appointment with your provider for a referral, or call Washoe County Health District at (775) 328-2427, or visit their COVID-19 testing website to complete their risk assessment.

Can you screen me for COVID-19 over the phone?
If you have had close contact with a person known to have COVID-19, or have a fever and cough, runny nose, muscle aches, or shortness of breath, please call the Washoe County Health District directly at (775) 328-2427 or visit their COVID-19 testing website to complete their risk assessment.

Screenings Prior to Entering HOPES
All clients should enter wearing a mask. Please ask if you need one.
We screen all patients and visitors for COVID-19 (coronavirus) prior to entering our health center. Staff will ask you and those in your group a few screening questions and take your temperature. We will continue to adapt our protocol and procedures as we learn more information.

If you bring a companion for your appointment, they will also be screened prior to being allowed to enter the building. Minors and adults with special needs may have one parent/guardian accompany them. The person accompanying the patient may not be allowed in the treatment area.

How can I prevent COVID-19?
Learn ways to prevent infection. 

How can I learn about the 3rd dose vaccination for immunocompromised people?
The CDC has released an update on COVID-19 Vaccines for Moderately to Severely Immunocompromised People

How can I support the Covid-19 efforts at HOPES?
More information can be found here.