ATTENTION HOPES Patients: HOPES operations for all locations will be closed on July 4, 2024 to observe the holiday.

 ATENCIÓN Pacientes de HOPES: Las operaciones de HOPES en todas las ubicaciones estarán cerradas el 4 de julio de 2024 para observar el feriado.

Just Call Him Pops

HOPES encountered Steve “Pops” Popovich just under a year ago while case managers were doing street outreach. Since becoming a patient, Pops has become a familiar face around the Community Health Center as case managers and a team of medical providers empowered him to take control of his health and helped him navigate the process to permanent housing.

Pops is now housed and has responded well to his cancer treatments. He recently wrote about his experience working with HOPES on the road to better health:

Nine months ago, I was a homeless man who had just turned sixty. I had reached the lowest point in my life, I was about ready to give up on hope. Knowing that I had to do something, I made contact with HOPES through the needle exchange. The outreach worker I dealt with went out of her way to help me, advocating strongly on my behalf to get my initial appointment and enrollment.

The staff at the clinic were friendly and professional. The more frustrated and lost in paperwork I became, they grew kinder and more helpful. Solving my problems and correcting my mistakes. The doctor who saw me treated me with respect, talked to me as an adult and eased my fears of the medical profession. Within a week I had a case manager, and advocate for SSI, and had been placed into emergency housing.

Since then, I’ve had two serious diagnoses. One concerning the loss of my right eye and the other of stage three lung cancer. I’ve also gotten into permanent housing and had my SSI approved. I am now a cancer survivor and there’s a chance I may keep my eye. Through all of this, six weeks of radiation and seven rounds of chemotherapy, the staff at HOPES has been there for me. Looking out for me, caring about me and holding my hand when it was truly needed.

I owe an immense debt of gratitude to the staff at HOPES, from the janitor on up, I’ve been treated with nothing but kindness and respect. The staff at HOPES have given me my life back. The only way I can hope to repay them is by passing their kindness onward to others.

Help HOPES empower people like Steve and provide quality, compassionate care to all members of our community, regardless of their situation or ability to pay.

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Terence (pictured to the left), a Hope Springs resident, reflects on how much Hope Springs has changed his life and how grateful he is to be surrounded by staff, especially Benny (pictured to the right). Terence's letter shows us how important it is to have hope, even when things seem tough.
Roberto struggled with addiction for much of his life. Now 51, Roberto has overcome challenges and is in recovery, thanks to the care and services he received at Northern Nevada HOPES.