Establishing HIV Care at HOPES
If you are newly diagnosed or relocating to this area and want to establish HIV care, please call our Case Managers Jenn D. (775-997-7500) or Jeanni A (775-236-0689). Our Case Managers will reach out to schedule an appointment with you within 48 hours.
If you are calling the main line, 775-786-4673, please listen for the option or tell our staff you would like to establish HIV care at HOPES.
Becoming a patient at HOPES
At your first appointment with our Case Managers, it is helpful if you bring specific documents to help us assess eligibility for programs, including our Ryan White Program. The Ryan White Program is a nationwide program that assists HIV/AIDS patients and their families with a variety of services. The Program works with cities, states and local community-based organizations to provide HIV-related services to individuals who are uninsured or underinsured.
Documents to assess Ryan White eligibility include*:
- Proof of HIV Status
- Proof of Nevada Residency – This may include rental agreements, utility bills, birth certificates, a green card with social security number or other official correspondence that has the same address as the picture identification.
- Proof of Income – This may include paycheck stubs, disability award letter, or other official document stating monthly income.
- Proof of Insurance (If available)
* If you do not have these documents readily available, your case manager will work with you to get documentation.
After your appointment with case management, you will be scheduled with our medical care team. Our HIV Specialists like to see HOPES’ patients, typically, every 4 months so that we can monitor your health effectively. During your medical visits, you will have access to Behavioral Health, Case Management services, and more. If you are relocating, please ensure you have enough medication to last at least 2 weeks. We will work to get you scheduled with an HIV Specialist as soon as possible.
We accept major health plans and also have a sliding fee scale for Ryan White enrolled clients for all offered services. We provide services regardless of an individuals ability to pay. In addition, we are funded (in part) by grants from the US Department of Health and Human Services, Health Resources and Services Administration, HIV/AIDS Bureau, and the Ryan White HIV/AIDS program and the State of Nevada, Office of HIV/AIDS.