Who We Are

Building a healthier community for all of us

Our Mission

Northern Nevada HOPES provides affordable, high-quality, medical, behavioral health, and support services for all.

Why we’re here

Since 1997, Northern Nevada HOPES has been on the front lines of community health, caring for those with the fewest resources and options, many of whom are living in crisis every day.

From our early days as a single-room HIV/AIDS clinic to the 38,000 sq foot community health center we are today, HOPES continues to serve Northern Nevada’s vulnerable, overlooked and underserved.

We tackle our community’s hard problems with resolve and compassion — from chronic disease to addiction.

How we work

Our team of providers — including doctors, mental health experts, addiction counselors, and case workers — work under one roof, making access to comprehensive medical, behavioral and wellness support services possible.

While patients typically come to HOPES seeking medical care, our medical team works closely with on-site case managers to meet all patients’ wellness needs. Twenty-five percent of our patients are experiencing homelessness and many others — including children and seniors — rely on us for far more than medical services. They depend on our case managers to connect them with meals, clothing, shelter, mental health care, addiction recovery support and other vital services.

Everyone who walks through our doors is greeted with kindness and treated with respect and compassion. We welcome everyone, wherever they are in life, and provide a safe and accepting place to access comprehensive, patient-centered healthcare services.

Designations

 

Federally Qualified Health Center (FQHC)

Northern Nevada HOPES is a Federally Qualified Health Center (FQHC). Federally qualified health centers (FQHCs) include all organizations receiving grants under Section 330 of the Public Health Service Act (PHS). FQHCs must serve an underserved area or population, offer a sliding fee scale, provide comprehensive services, have an ongoing quality assurance program, and have a governing board of directors. As a health center, HOPES has stringent criteria for all requirements regarding administrative, clinical and financial operations, put for the by the Health Resources and Services Administration  (via HRSA.gov).

Patient Centered Medical Home (PCMH)

Northern Nevada HOPES is a Patient Centered Medical Home (PCMH). The patient-centered medical home (PCMH) is a model of care that aims to transform the delivery of comprehensive primary care to children, adolescents, and adults. Through the medical home model, practices seek to improve the quality, effectiveness, and efficiency of the care they deliver while responding to each patient’s unique needs and preferences. No matter where you fall on the spectrum of PCMH transformation—healthy skepticism, just getting started, in the middle of practice redesign, or implementing advanced concepts—the adoption of PCMH concepts can benefit your practice, your patients, and your bottom line. (via AAFP)

National Health Services Corps (NHSC)

Northern Nevada HOPES is a National Health Service Corps (NHSC) site. The National Health Service Corps (NHSC) helps bring health care to those who need it most. Since 1972, we have been building healthy communities by connecting primary health care providers to areas of the United States with limited access to care. Today, 9,600 NHSC members provide culturally competent care to more than 10 million people. We provide this care at 5,000 NHSC-approved health care sites in urban, rural, and frontier areas. In addition to Corps providers currently providing care, nearly 1,100 additional members are in school or residency, preparing to practice. (via HRSA.gov)

As a National Health Service Corps site, Northern Nevada HOPES does not discriminate in the provision of services to individuals based on their inability to pay, race, color, sex, national origin, disability, religion, or sexual orientation. HOPES offers discounted services to qualifying patients and also accepts insurance, Medicaid, Medicare and Nevada Check-up.

Federal Tort Claims Act (FTCA)

Northern Nevada HOPES is a FTCA (Federal Tort Claims Act) deemed facility. To learn more about FTCA Health Centers please visit the U.S. Department of Health and Human Services website.

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).