Who We Are

We are dedicated to building a healthier community

Our Vision

To build a healthier community.

Our Mission

Northern Nevada HOPES provides affordable, high-quality, medical, behavioral health, and support services for all.

Our Values

At HOPES, we value:

  • Kindness
  • Dignity
  • Inclusion
  • Creativity
  • Adaptability

What We Do

Northern Nevada HOPES is a nonprofit community health center in downtown Reno, NV that offers integrated medical care and wellness services. We welcome patients, wherever they are in life, and provide them with compassionate, high-quality healthcare.

Our growing list of services includes adult and pediatric primary care, chronic disease management, wellness and nutrition, behavioral health counseling, substance use counseling, case management, a pharmacy, and more. Our team-based approach to care gives patients access to a range of comprehensive services in one convenient location.

For medically underserved populations, our one-stop-shop healthcare model reduces barriers to care and increases the likelihood of maintaining long-term health. HOPES accepts most insurance plans, Medicaid, Medicare, and the uninsured. For the uninsured, we offer discounted services based on a sliding fee scale.

2019 Annual Report



Federally Qualified Health Center (FQHC)

Northern Nevada HOPES is a Federally Qualified Health Center (FQHC). Federally qualified health centers (FQHCs) include all organizations receiving grants under Section 330 of the Public Health Service Act (PHS). FQHCs must serve an underserved area or population, offer a sliding fee scale, provide comprehensive services, have an ongoing quality assurance program, and have a governing board of directors. As a health center, HOPES has stringent criteria for all requirements regarding administrative, clinical and financial operations, put for the by the Health Resources and Services Administration  (via HRSA.gov).

Patient Centered Medical Home (PCMH)

Northern Nevada HOPES is a Patient Centered Medical Home (PCMH). The patient-centered medical home (PCMH) is a model of care that aims to transform the delivery of comprehensive primary care to children, adolescents, and adults. Through the medical home model, practices seek to improve the quality, effectiveness, and efficiency of the care they deliver while responding to each patient’s unique needs and preferences. No matter where you fall on the spectrum of PCMH transformation—healthy skepticism, just getting started, in the middle of practice redesign, or implementing advanced concepts—the adoption of PCMH concepts can benefit your practice, your patients, and your bottom line. (via AAFP)

National Health Services Corps (NHSC)

Northern Nevada HOPES is a National Health Service Corps (NHSC) site. The National Health Service Corps (NHSC) helps bring health care to those who need it most. Since 1972, we have been building healthy communities by connecting primary health care providers to areas of the United States with limited access to care. Today, 9,600 NHSC members provide culturally competent care to more than 10 million people. We provide this care at 5,000 NHSC-approved health care sites in urban, rural, and frontier areas. In addition to Corps providers currently providing care, nearly 1,100 additional members are in school or residency, preparing to practice. (via HRSA.gov)

As a National Health Service Corps site, Northern Nevada HOPES does not discriminate in the provision of services to individuals based on their inability to pay, race, color, sex, national origin, disability, religion, or sexual orientation. HOPES offers discounted services to qualifying patients and also accepts insurance, Medicaid, Medicare and Nevada Check-up.

Federal Tort Claims Act (FTCA)

Northern Nevada HOPES is a FTCA (Federal Tort Claims Act) deemed facility. To learn more about FTCA Health Centers please visit the U.S. Department of Health and Human Services website.

This health center is a Health Center Program grantee under 42 U.S.C. 254b, and a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n).

Our Mission

At Northern Nevada HOPES, we provide affordable, high-quality medical, behavioral health, and support services for all.