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Northern Nevada HOPES shines bright

Northern Nevada HOPES has been on the front line of community health for 25 years, caring for those with the fewest resources and options. Our CEO, Sharon Chamberlain, had a wonderful time touring Pat around the clinic and sharing HOPES impact on our community’s health over the past 25 years.

“Memo from the Middle” is an opinion column beautifully written by RGJ columnist Pat Hickey, a member of the Nevada Legislature from 1996 to 2016.

In this season of giving, there is one local institution that has answered the question of whether it is better to give than to receive. They’ve done both, by giving to those with some of the greatest needs while receiving the gratitude of those same recipients and many others of us in this community who support them.

Northern Nevada HOPES has been on the front line of community health for 26 years, caring for those with the fewest resources and options. Started by Dr. Trudy Larson as a single-room HIV/AIDS clinic, HOPES now serves Northern Nevada’s most overlooked and underserved patients with kindness and compassion.

Dr. Larson was the first medical professional in Reno to directly deal with AIDS patients. Talking with the Reno-born physician, Trudy shared her story:

“Shortly after I moved back to Reno in 1983, there were very few people who had ever seen an AIDS patient. I was called by one of my colleagues to visit a patient in the hospital with AIDS. He was in isolation, and no one on staff wanted to touch him and they all wore complete isolation suits when they had to. I walked through the door, without the suit, and the nurses said, ‘Wait, don’t go in there.’ I burst right in and sat down next to him. I learned that his medical condition was not the worst of his problems. What bothered him the most was the fact that he was estranged from his mother,” Trudy said, holding back her tears.

Located on 5th Street in Reno, HOPES serves over 12,000 of Northern Nevada’s most underserved residents who can now access medical care, behavioral health services and case management support. The facility’s wraparound services of treating “the whole person, in one place” has been a refugee for many of Truckee Meadows’ neediest persons.

One of those persons was Debbie* (not her real name to protect her privacy), who in 2012 was living in a rural town in Nevada when she got sick with pneumonia. One morning, her husband of nearly 40 years woke her up when he saw her lips were blue and she was barely breathing.

“I literally was on my deathbed,” Debbie recalls.

Debbie was in the right place to get the help she needed. When Debbie was hospitalized, finances were tight. She was uninsured and quickly racked up millions of dollars in hospital bills. Her family had to put their belongings in storage while a close friend watched their son. Her husband slept in the parking lot of the hospital for months. HOPES staff members supported Debbie through this challenging time. They helped her navigate the health care system, get the coverage she needed, and access Social Security benefits. They also connected her with resources for food and clothing after her release. When Debbie was discharged from the hospital, she had to learn how to walk and speak again. She emerged with a new perspective on life.

“They saved my life,” Debbie said of her time with HOPES. “I’m grateful to be here with my husband of 37 years and my two children. If it wasn’t for HOPES, I wouldn’t have seen my son graduate and join the Air Force. It makes me cry, but it is a happy cry. I am happy to be alive and I owe all of that to God and to HOPES.”

CEO Sharon Chamberlin has steered the ship at HOPES for the past 11 years and says the beauty of the institution is that “we embrace anybody that walks through our doors regardless of where they are in life. So many of the individuals that come here are experiencing homelessness, about 15% of our 12,000 patients.”

So, if you are looking for a way to warm your holiday soul, and find watching “It’s a Wonderful Life” for the hundredth time isn’t doing it for you — visit HOPES. Many of the caring staff persons who greet you were once patients themselves.

You’ll be rewarded as Trudy Larson has been. HOPES founder says, “What makes me happy when I think of HOPES is our moral code here, which is, ‘We meet people where they’re at.’ It doesn’t matter if you’re homeless, have terrible diseases, or substance abuse — we welcome everyone with open arms.”

Consider a gift to these givers. I’m sure you’ll receive more in return than what you gave. Happy holidays.

Read the RGJ column here. 

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Due to the weather, the clinic and pharmacy will be closed today, February 17, 2026. All appointments at the clinic will be canceled. The cancellations include all groups and IOP. Telehealth appointments that were already scheduled will continue as planned. We plan to reopen tomorrow, February 18, 2026. 

Debido al clima, la clínica y la farmacia estarán cerradas hoy, 17 de febrero de 2026. Todas las citas en la clínica serán canceladas. Las cancelaciones incluyen todos los grupos de IOP. Las citas de telesalud que ya estaban programadas continuarán según lo planeado. Planeamos reabrir mañana, 18 de febrero de 2026.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Monday, January 19 for Martin Luther King, Jr. Day. Regular operational hours will resume on Tuesday, 01/20.
Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Lunes 1 de enero por el Día de Martin Luther King, Jr. El horario regular se reanudará el Martes, 01/20.
Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Monday, February 16 for Presidents’ Day. Regular operational hours will resume on Tuesday, 02/17.
Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Lunes 16 de Febrero por el Día de los Presidentes. El horario regular se reanudará el Martes, 02/17.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Monday, May 25 for Memorial Day. Regular operational hours will resume on Tuesday, 05/26.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Lunes 25 de Mayo por el Día de la Conmemoración de los caídos. El horario regular se reanudará el Martes, 05/26.
Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Friday, June 19 for Juneteenth National Independence Day. Regular operational hours will resume on Monday, 06/22.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Viernes 19 de Junio por el Día de la Independencia Nacional Juneteenth. El horario regular se reanudará el Lunes, 06/22.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Friday, July 3 for Independence Day. Regular operational hours will resume on Monday, 07/06.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Viernes 3 de Julio por el Día de la Independencia. El horario regular se reanudará el Lunes, 07/06.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Monday, September 7 for Labor Day. Regular operational hours will resume on Tuesday, 09/08.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Lunes 7 de Septiembre por el Día del Trabajo. El horario regular se reanudará el Martes, 09/08.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Friday, October 30 for Nevada Day. Regular operational hours will resume on Monday, 11/02.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Viernes 30 de Octubre por el Día de Nevada. El horario regular se reanudará el Lunes, 11/02.
Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Wednesday, November 11 for Veterans Day. Regular operational hours will resume on Thursday, 11/12.
Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Miércoles 11 de noviembre por el Día de los Veteranos. El horario regular se reanudará el Jueves, 11/12.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Thursday, November 26 for Thanksgiving and Friday, November 27 for Family Day. Regular operational hours will resume on Monday, 11/30.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el 12/25 y 12/26cerradas el Jueves 26 de noviembre por el Día de Acción de Gracias y el viernes 27 de noviembre por el Día de la Familia. El horario regular se reanudará el Lunes, 11/30.
Northern Nevada HOPES’ Clinics and Pharmacies will be closed on Friday, December 25 for Christmas Day. Regular operational hours will resume on Monday, 12/28.

Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el Viernes 25 de Diciembre por Navidad. El horario regular se reanudará el Lunes, 12/28.

Home Starts in the Kitchen

Powered by Hands of Hope

Double your impact this Giving Tuesday!

Hope Springs’ kitchen is more than a place to cook – it’s where lives are rebuilt. We’re raising $20,000 to renovate this space and provide residents with essential kitchen basics they’ll keep as they transition into their own homes. Your donation today says, “You belong here. You are home.”

Every gift is matched up to $20,000.
Make your gift before midnight, December 2.

Northern Nevada HOPES’ Clinics and Pharmacies will be closed on 12/25 and 12/26 for the holidays. Regular operational hours will resume on Monday, 12/29.
Las clínicas y farmacias de Northern Nevada HOPES estarán cerradas el 12/25 y 12/26 por vacaciones. El horario regular se reanudará el Lunes, 12/29.