ATTENTION HOPES Patients: HOPES operations for all locations will be closed on July 4, 2024 to observe the holiday.

 ATENCIÓN Pacientes de HOPES: Las operaciones de HOPES en todas las ubicaciones estarán cerradas el 4 de julio de 2024 para observar el feriado.

Case Management


Case managers at Northern Nevada HOPES (HOPES) provide non-medical case management services to our patients. They provide referrals to resources and services that help improve our patients overall health outcomes.

case management

Available Services

Our case managers help patients connect with:

  • Safe, affordable housing
  • Food security
  • Job training
  • Financial support for health services
  • Enrollment resources for insurance
  • Pediatric resources
  • HIV+ care resources
  • Gender-affirming care (GAC) resources

Our case managers can provide a lot of support for patients, but the following are things they DO NOT connect patients with:

  • FMLA
  • Workers Comp
  • SSI/SSDI application
  • Insurance claim disputes
  • Document service disputes
  • SNF, medical group homes, home health
  • Specialist referrals

Other HOPES Programs

HOPES has many programs designed to build overall health and well being by connecting patients with medical and mental health care, as well as other necessities of living.

HOPES Health Services

HOPES offers a range of services to help you manage your family’s health. Telehealth options are now available for selected services.

provider and patient at appointment